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Physician Practice Management and
Malpractice Prevention Specialists
Debra Phairas, President
   SEMINARS ______________________________________________________________


PHYSICIAN'S BUSINESS

MARKETING & PATIENT RELATIONS

MANAGED CARE LIABILITY AND REGULATORY
PRACTICE MANAGEMENT  

 

LIABILITY AND REGULATORY ................................

Seminar 2901
Malpractice Prevention - Strategies for the Medical Office

Targets malpractice risks specific to office practice with practical solutions

Seminar 3001
Medical Records - Prevention Strategies for the 3M's "Malpractice, Medicare, Managed Care"

Seminar includes concrete recommendations and office forms which prevent patient injury, mitigate liability, and correlate documentation with reimbursement and win points from managed care organizations.

Seminar 3101
Complying with OSHA Standards
This program teaches physicians and staff how to comply with OSHA's required Injury and Illness Prevention Plan, blood borne pathogens and basic infection control program.

Seminar 3201
HIPAA WITHOUT THE HYPE
HIPAA presents an opportunity to streamline paperwork, cut costs and make the leap to EMR. Need to upgrade billing or scheduling software? Consider EMR as well.

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Seminar 2901

Malpractice Prevention -- Strategies for the Medical Office"
This highly acclaimed program targets malpractice risks in the medical office. Attendance by both physicians and all categories of office staff is appropriate. Actual malpractice case examples are used to illustrate the areas of risk and specific, practical solutions are given to reduce exposure.
Participants will learn:

  • Overview of Malpractice Trends
  • Managed Care Risks
  • Legal Issues - Confidentiality, Vicarious Liability
  • Communications and Patient Relations Skills
  • Role of Patient Finances
  • Informed Consent
  • Medical Records . Your greatest professional liability weapon
  • Office Systems: Essential policies and procedures

Comments from Attendees:

  • "Everyone that's in the medical field should experience this program."
  • "A wonderful combination of general principles and anecdotes."
  • "Unbelievably good. Enjoyable to listen to."
  • "An excellent review to aid me in the transition from hospital to private practice."
  • "Very knowledgeable, informative, and an excellent speaker."
  • "Workbook will be helpful for future reference -- very good program!"
  • "It's nice to be able to relate speaker content with audio-visual and manual."

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Seminar 3001

MEDICAL RECORDS
PREVENTION STRATEGIES FOR THE 3 M's
"MALPRACTICE, MEDICARE, MANAGED CARE'

Learn why medical records documentation, chart organization and office systems can help avoid the 3 M's: Malpractice claims,Medicare audits and penalties, and downgrades on Managed Care reviews. Topics include concrete recommendations and office forms which have positive benefits to prevent patient injury, mitigate liability, correlate documentation with reimbursement and win points from managed care reviewers to achieve additional bonus remuneration.
Participants will learn:

  • Avoiding abandonment - HMO vs. PPO procedures and documentation
  • Holding new patient managed care conversations. and documenting
  • Gatekeeper and conflict of interest
  • How to document when the plan refuses to pay or benefits are denied
  • Release of information guidelines
  • Retention of Records- What Medicare and malpractice carriers want
  • Documentation defense problems
  • Keeping your records clean with "SOAP".
  • Documentation to prevent or mitigate liability
  • Documenting patient contributory negligence
  • Informed consent and informed refusal
  • Problem lists and medication renewal sheets
  • After hours phone calls
  • Abnormal results
  • Recall and follow up systems
  • E & M code and rationale for services

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Seminar 3101

"OSHA UPDATE"
Physician employers must comply with OSHA bloodborne Pathogens standards!
The course is designed for physicians, medical office managers, administrators, safety program directors and staff members. The training materials will furnish compliance information to prepare your office site specific manual, a "train the trainer" manual so an internal staff member can present the annual required re-training and additional resources.
BLOODBORNE PATHOGENS
Annual OSHA Training Requirement:

  • The program will serve as your annual OSHA Training Requirement.
  • This informative presentation is designed to offer basic informational training support necessary for offices establishing an Illness and Injury Prevention Program.
The presentation will include:
  • A review and update for the medical office which has an established safety program
  • An overview of the requirements for the medical office which still needs to develop a plan

The objective of this program is to demonstrate how medical offices can easily develop and maintain office safety plans while providing physicians and their staff with important materials.
OSHA COMPONENTS:

  • Illness & Injury Prevention Plan
  • Bloodborne Pathogens
  • Hazardous Chemicals
  • Ergonomics
  • TB

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