ADD TO CART
PERSONNEL POLICIES
AND PROCEDURES MANUAL
AVOID WRONGFUL TERMINATION SUITS
PRACTICE
& LIABILITY CONSULTANTS who work with physicians in
consultation to solve existing personnel problems brought
about by failure to have established personnel policies,
and Attorneys who are experts in labor law through defense
and plaintiff litigation, and who have hospital and medical
group personnel management experience.
Learn from
both collaborators experience!!!
This manual
was developed to avert common pitfalls many physicians
face in day-to-day management of staff in the medical
office.Practice
and Liability Consultants and The Williams Group
collaborated
to develop a complete, easy to understand and ready to
implement guide to establish effective personnel policies
in the medical office.
WHY
A WRITTEN PERSONNEL MANUAL IS NEEDED
This
manual offers a complete personnel management guide
for the physician office. In today's litigious environment,
it is imperative that physicians and office managers
know current personnel management principles and legal
issues to avoid costly lawsuits. The average wrongful
termination suit award is approximately $500,000. Most
physicians have NO insurance which cover lawsuits of
this nature.
Having
a personnel manual can reduce the physician stress level
in personnel management. In our consultation work, most
physicians report they are:
-
Unable
to develop written personnel policies.
- Unprepared
to manage day-to-day personnel problems.
- Unaware
of legal requirements.
One of the
most common complaints heard by management consultants
from staff is a lack of fairness and consistency in applying
vacations, raises, time off and other personnel issues
in the medical office. This leads to decreased morale
and performance.
Having
a comprehensive, easy to understand, personnel policies
and procedure manual clarifies the doctor's expectations
of the staff member right from the beginning, and avoids
misconceptions and miscommunication which breeds discontent
on both sides.
AN OUNCE OF PERSONNEL POLICY PREVENTION
IS WORTH A POUND OF LITIGATION CURE!!
BENEFITS
YOU WILL RECEIVE BY PURCHASING THE DEVELOPED MANUAL
-
Help in Avoiding Lawsuits
- Reduction in Physician Stress in Personnel
Management Decisions
- Motivated Staff - Higher Productivity
and Performance
- Tips on Recruiting and Retention of
Staff
- Savings of Time and Expense in Development
Costs
Developing your own manual requires
experience in personnel law and management theories,
together with applicability in today's medical business
environment. It could take 100-200 HOURS OR MORE of
your time or your office manager's time to research
and write a personnel policy manual. What is 100 hours
of your time worth?
HIRING PROCESS
-
Description
of Pre-Hiring Documents Application for Employment
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At Will
Employment Agreement
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Employee
Information Record
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EMPLOYMENT
- Equal Opportunity
- AIDS
- Harassment
- Verification for Employment
- Minors
- Employee Records and Files
- Authority to Release Information
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- Employee Information Record
- Request to Inspect Personnel File
- Definitions of Employee Status
- Introductory Period
- Performance Evaluation
- New Employee Performance Review
- Employee
Performance Review
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HOURS
OF WORK AND ATTENDANCE
BENEFITS
- Eligibility
- Health Insurance
- Liability Insurance
- Life Insurance
- Beneficiary Designation
- Long Term Disability Insurance Retirement
- Worker's Compensation
- Insurance
- State Disability
- Paid Holidays
- Paid Vacation
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- Sick Leave
- Paid Time Off
- Voting Time
- Annual Benefits Record
- Short/Long Term Leave of Absence
(Without Pay)
- Request for Authorized Time Off
- Educational Benefits
- Travel Reimbursement
- Expense Report
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STANDARDS
OF CONDUCT
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Relationship with Patients
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Solicitation and Distribution of
Literature Personal Telephone Calls
WAGE
AND SALARY ADMINISTRATION
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Job Classification questionnaire
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Work Related Illness and Injury
-
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ENDING THE EMPLOYMENT
RELATIONSHIP
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Employee
Separation Clearance Check List
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ADD
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ELECTRONIC
MEDICAL RECORDS PRODUCT INFORMATION
THE
NEW PRACTICE DECISION GRID
A 25 page outline of
tasks needed to start a practice from scratch. This outline
in grid form provides an easy checklist of tasks necessary
to build a practice from the ground up. Columns for assigning
doctor, consultant or staff responsibilities, priorities,
target date completion and date completed make what can seem
like an overwhelming undertaking into a manageable process.
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ADD
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ELECTRONIC
MEDICAL RECORDS (CMA & NON-CMA MEMBERS)
This 120 page workbook includes information,
worksheets and tools to be used by small physician practices
as a hands-on guide throughout the Electronic Medical Record
(EMR) system selection process. It will provide you with the
confidence to begin an otherwise overwhelming and intimidating
EMR system selection.
By following this systematic and proven approach, you will
be able to select the EMR system that best meets your needs
and ultimately ensure your successful transition to an EMR-based
practice.
Chapters:
- Introduction
- Benefits of an EMR System Implementation
- EMR System Features and Options
- Assessing Your EMR Readiness
- The Selection Process
- Finding the Right Vendor and System
- System Costs
- Negotiating Your Agreement
- System Implementation
Appendices include HIPAA information
and resources, technology and networking primer, worksheets,
questionnaires and other tools to help make the most of your
selection process.
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